Live Visitors
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real-time
Total Visitors
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Identified
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Anonymous
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Page Views
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Form Submissions
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De-anonymized
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Countries
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Traffic Trend
Traffic Sources
Browsers
Devices
Top Countries
Activity Heatmap
New vs Returning
Identification Funnel
Live Event Feed
Connecting...
| Name / ID | Company | Pages | Sessions | Last Seen | IP | Country |
|---|
0 visitors
Page 1
Visitor
Page Analytics
Page Views Trend
Top Pages
| Page URL | Title | Views | Unique | Sessions |
|---|
Entry Pages
| Page | Sessions |
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Exit Pages
| Page | Sessions |
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Form Analytics
Total Submissions
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This Week
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Conversion Rate
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Top Form
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Submissions Trend
| Form Name | Type | Submissions | Page URL |
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Tracking Pixel
Copy this snippet and paste it into your website's <head> tag to start tracking visitors.
SF
Salesforce CRM
Sync visitor data to Contacts and Leads
Connect your Salesforce org to automatically sync identified visitors to Contacts and Leads.
• Looks up visitor email in Contact → Lead (in that order)
• Updates 4 iCustomer fields on matched records
• Creates a new Lead when no match is found
• Triggers on form submission or de-anonymization (session ≥ 10s)
Instance
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Connected
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Last Sync
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Last Error
None
Field Mappings
iCustomer SourceSalesforce FieldApplied To
Total Page ViewsiCustomer_Total_Web_Visits__cContact / Lead
High-Value Page VisitiCustomer_High_Value_Page_Visit__cContact / Lead
First Visit DateiCustomer_First_Web_Visit_Date__cContact / Lead
Last Visit DateiCustomer_Last_Web_Visit_Date__cContact / Lead
New Lead Only
NameLastName / FirstNameLead (create)
CompanyCompanyLead (create)
Job TitleTitleLead (create)
EmailEmailLead (create)
LinkedIn URLLinkedIn__cLead (create)
Last VisitLast_Visit__cLead (create)
Salesforce Setup Requirements
1. Create a Connected App in Salesforce Setup → App Manager
2. Enable OAuth with scopes:
api, refresh_token, offline_access3. Set SALESFORCE_CLIENT_ID, SALESFORCE_CLIENT_SECRET, SALESFORCE_REDIRECT_URI, and SALESFORCE_TOKEN_ENCRYPTION_KEY in your server environment
4. Create the custom fields (
iCustomer_Total_Web_Visits__c, etc.) on both Contact and Lead objects in SalesforceConfigured Webhooks
| Name | URL | Triggers | Last Triggered | Deliveries | Actions |
|---|
Recent Deliveries
| Webhook | Event Type | Status | Response | Attempt | Time |
|---|
API Keys
API keys allow external systems (like Decision OS) to securely pull your visitor data.
| Name | Key | Created | Last Used |
|---|
Generate API Key
API Key Generated
Copy this key now — it will not be shown again.
Connect to Decision OS
1Generate an API key above
2In Decision OS, go to Settings > Integrations > iCustomer Events
3Paste the API key and your service URL:
4DOS will validate the key, show your data summary, and start syncing